Privacy Policy

Razer™ respects the privacy of its Subscribers. Razer recognizes the importance of protecting any information collected from Subscribers and has adopted this Privacy Policy to clarify how Razer gathers, stores, and uses information from Subscribers.

Collection, Storage and Use of Information

“aggregate information” is information that describes the habits, usage patterns, and demographics of Subscribers as a group (which may include computer system and device data) but does not describe or reveal the identity of any particular Subscriber.

“individual information” is information about a Subscriber (which may include computer system and device data) that is presented in a form distinguishable from information relating to other Subscribers but not in a form that personally identifies any Subscriber or enables the recipient to communicate directly with any Subscriber unless agreed to by the Subscriber in advance of such communication.

“personally identifiable information” may consist of a Subscriber’s name, email address, physical address or other data about the Subscriber that enables the Subscriber to be personally identified.

By using Razer Synapse 2.0 (“Synapse”), the Subscriber agrees that Razer may collect aggregate information, individual information, and personally identifiable information. Razer may share aggregate information and individual information with other parties. Razer shall not share personally identifiable information with other parties, except as described in the policy below.

Razer may use customer contact information provided by Subscribers to send information about Razer, including news about product updates, contests, events, and other promotional materials, but only if the Subscriber agrees to receive such communications. Except in the cases described below, Razer will not share personally identifiable information with any third party unless the Subscriber agrees to such disclosure in advance.

While provision of personally identifiable information remains entirely voluntary, Razer reserves the right to make access to certain value-added services or features conditional upon the supply of personally identifiable information. In such situations, the Subscriber will be given the option to decline use of the particular value added service or feature if he does not wish to furnish personally identifiable information.

In some situations, personally identifiable information the Subscriber inputs in connection with Synapse may be made searchable or otherwise available to other Subscribers (such as in certain public functions). Razer has no obligation to keep the privacy of personally identifiable information that is made available by a Subscriber to other Subscribers.

Collection of personally identifiable information may be out-sourced to associates under agreement with Razer. These associates may adhere to their own set of privacy policies.

Personally identifiable information will be processed and stored by Razer in databases hosted in secure locations. Razer has taken reasonable steps to protect the information Subscribers share with it, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.

Razer may allow third parties performing services under contract with Razer to access stored information but such access shall only be to the extent necessary to provide those services. In those instances, the third party will be bound by the terms of this Privacy Policy.

Razer may release personally identifiable information to comply with court orders or laws that require us to disclose such information, without the need of consent from the Subscriber.

Children below age of 13

Razer will not knowingly collect personally identifiable information from any person below the age of 13.

Information on a Subscriber's Machine

As a result of subscription to Synapse, bits of electronic information may be transferred to a Subscriber’s hard drive to store and transmit records, settings and other data for the purpose of giving the Subscriber a customized experience.

Choice/Opt-out

Synapse gives Subscribers the option of discontinuing receipt of promotional email communications from Razer. Instructions for discontinuing receipt of promotional email communications from Razer will be provided in such subsequent email communications to Subscribers.

Contacting Razer

If you are concerned about the accuracy of personal information maintained by Razer or would like your personal information removed from Razer’s records, please contact us by emailing accounthelp@razerzone.com for review, update, or removal of personal information.

If you have any questions about this privacy statement, or the general privacy practices of Razer, you can email to the same address to reach us.